Case Study: Long-Term Procurement Partnership with a Middle East Client for Hydr

This customer is located in the Middle East and is mainly engaged in municipal demolition and rock breaking projects, with a stable monthly demand for hydraulic breakers and wear parts such as chisels and seals.

We established a regular stock and priority shipping mechanism for the customer, and recommended a more wear-resistant chisel material based on their operating conditions, significantly extending the replacement cycle of wear parts.

Over more than two years of cooperation, orders have been executed on a rolling monthly basis, with stable supply and timely after-sales response. The customer has listed us as one of its main suppliers. This case also demonstrates our company's capability in long-term supporting supply of spare parts.